At PC HELP! we focus on the IT issues your business is facing so you don’t have to.
What We Can Offer
- Business & Residential On-Site Service
For all of our Business and Residential customers, PC HELP! performs our services at an hourly rate. There is no additional trip charge for service within our regular service area. There is a one-hour minimum once we arrive onsite. After the first hour we bill in 15 minute increments.
- In-Shop Service
Onsite service is our priority, however we can also pick up your computer to perform work in our shop. This is handy for more lengthy installations and is charged at a lower priority rate.
- Remote Assistance
When circumstances allow, we can assist you remotely over the Internet using a secure remote access tool. This service is charged by the quarter hour only, with no hour minimum.
- Discounted Rates
Small Business Customers can join our Membership program and receive a significant discount: 20% off of our regular business hourly rate!
Just a Few of Our Services…
- Hardware & Software Troubleshooting
We are experienced in both hardware and software troubleshooting. With PC HELP!, you will never have to guess at the problem or throw money at the wrong solution. We stock many common hardware items to make replacements and upgrades easy.
- Networking Support
Your network may be large or small. Home and business, we do them all! Would you like to be able to print from any computer in your home? Or share common documents with your co-workers? We can design a network to fit your specific needs, add devices to your existing network, or secure your wireless connection from snoops.
- Virus Removal
Virus and Spyware infections are increasingly prevalent concerns in computing today. These infections not only slow down your machine, they also have the potential to trash your files or steal your personal information. The doctor is in… let us clean your machine.
- PC Tune-Up & Optimization
Over time, computers can become bogged down with unnecessary files and extraneous programs. Even some new computers come with bloatware that bogs you down. Let us optimize your PC! We can make it run at its full potential. You’ll see faster boot times and more responsiveness when working with programs. Thinking of replacing your PC? With a tune-up and an inexpensive RAM upgrade, many computers can be brought up to speed without replacing them.
- Reconditioning (Windows OS Reinstallation)
We can preserve your data and memories while making your computer run like it’s new out of the box! Our recondition package is a great way to solve runaway virus infections, corrupt files, or a broken Windows installation.
- Business Consultation
We are interested in talking with you to determine the most productive and cost-effective solution for your business. PC HELP! is experienced in dealing with the unique needs of our business clients.
- Remote Backup
How important is the data on your work or home computer? Don’t let an unexpected catastrophic loss of data put your business at risk. We can ensure your important files are backed up to a secure offsite server on a scheduled basis. We will monitor your backup daily to ensure its completion. If you prefer, we can also save your backup to a local drive at your home or business.